Bringing clinical data to life
Serving more than 1.4 million patients each year, NYC Health + Hospitals relies on operational efficiency to deliver on its public mission. In the months leading up to the pandemic, the 52-year-old institution had already started modernizing its data architecture in the cloud. Key to this approach is “DnA Dash,†a one-stop resource where any city employee across 70+ locations can access data for predictive analytics, patient care, and facility management.
Obstacles to digital transformation
Data skepticism
Siloed data sources
Language barriers
Delayed time to market
Healthcare professionals had limited knowledge of existing patient and medical data assets, or how to use them effectively. There was a generalized fear and anxiety, or a lack of confidence in data.
Legacy systems required staff to manually gather data, send files, and approve access for each source, including electronic medical records (EMR), clinical information, HR profiles, and business intelligence. This laborious process hindered the sharing of critical data.
Across departments, there was often a lack of consensus about data taxonomies and catalogs. The dictionaries that did exist were incomplete, covering only specific lines of business.
Held back by fragmented data sources and manual integration, new data projects and dashboards couldn't meet the pace of urgent administrative and clinical needs.
Empowering 50,000 heroes with trusted data
To reclaim data as a strategic asset, NYC Health + Hospitals adopted a cloud-ready approach to data integration and governance.
Achieve a single, trusted view of medical information
Foster a culture of data citizenship and innovation
Accelerate time to market for new data projects
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Enhanced data literacy
Better, faster decision-making
Improved patient outcomes
Create dashboards faster
Support predictive analytics
Streamline regulatory compliance
Strengthen data consistency
Boost cross-functional collaboration
Reduce operational risk
More efficient supply chain
Data is critical for achieving situational awareness in any health system. When COVID-19 arrived in New York City, we needed to support our medical workforce with actionable data to better respond to the pandemic — Informatica helped us do just that.
Alexander Izaguirre
PhD, Chief Data Officer NYC Health + Hospitals
Customer story: NYC Health + Hospitals
Driving healthcare transformation in New York City
Learn how data governance, cloud modernization, and self-service analytics improve patient outcomes for the largest public healthcare system in the United States.
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Goals
Solutions
Outcomes
Cleanse, standardize, and integrate 25+ legacy data sources into a business glossary of 1,200+ medical definitions, metrics, and KPIs, using Informatica Axon Data Governance.
Migrate existing data repositories to a Snowflake cloud data warehouse—hosted on AWS—using Informatica’s ETL integration capabilities and cloud-native connectors to accelerate ingestion and develop reusable data assets.
Build “DnA Dash,†a one-stop shop for all staff to access patient and facility analytics, and infuse critical insights into their administrative and clinical workflows, powered by Informatica Data Quality and Enterprise Data Catalog.
Achieve a single, trusted view of medical information
Foster a culture of data citizenship and innovation
Accelerate time to market for new data projects
Learn how to harness the power of trusted data at your organization
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Data skepticism
Siloed data sources
Language barriers
Delayed time to market
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Informatica and Snowflake will continue helping us once we’re past the pandemic as well, giving us the information we need to improve operational and staffing efficiency, so we can make the best use of our resources.
Angelie Oberoi
Senior Director, Data & Analytics, NYC Health + Hospitals
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Alexander Izaguirre
PhD, Chief Data Officer, NYC Health + Hospitals
Information from data sources like Epic EMR is regularly updated through a daily ETL feed, and DnA Dash offers quick links and tools to improve data literacy and governance.
