Boost Customer Loyalty With Personalization and Omnichannel Experiences
53% of consumers say they’re likely to look at an item in-store and buy it later online. 47% want the option of checking out online and going to the store later.
Customer loyalty depends on the retail experiences you provide. Consumers want personalization, relevance and convenience. How can you deliver in your CX?
Look to AI and analytics tools. Check out this fresh-off-the-presses tip guide “5 Ways to Enhance Your Customer Experience (CX) with Cloud Data Management” for the details. You'll learn how to:
- Use customer and supply chain insights to deliver pleasing, seamless experiences
- Overcome silos and problems with data complexity
- 5 tips to work better with AI and analytics