Privacy Notice for Residents of California

Effective: December 21, 2022

This Privacy Notice for California residents supplements the information contained in Informatica’s Privacy Policy and Personnel and Applicant Privacy Notices and describes how Informatica Inc., and its affiliates and subsidiaries (collectively, “Informatica” or “we”) process personal data we collect about individuals who reside in the state of California (”Consumers”).

This Notice addresses the requirements of the California Consumer Protection Act of 2018 as amended and its implementing regulations (“CCPA”). For a general description of our data collection, use and disclosure practices, read Informatica’s Privacy Policy. This Notice explains the types of personal data we collect, how we may use and disclose that data, and the rights and choices that are available to you as a resident of California with respect to our processing of your data under CCPA.

Your Consumer Rights Under the CCPA

As a California resident, you may exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations and exceptions at law).

More information on exercising these rights is provided in How to Submit a Request for Access or Deletion, below.

The right to access/know about personal information collected, disclosed, shared, or sold	You have the right to request the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity: The categories of personal information we have collected about you; The categories of sources of the personal information; The business or commercial purposes for collecting or, if applicable, sharing or selling the personal information The categories of third parties to whom the personal information was disclosed; The specific pieces of personal information we have collected about you
The right to request deletion	You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
The right to opt out of sharing or sale of personal information	You have the right to direct us not to sell or share to third parties, now or in the future, personal information we have collected about you.
The right to correct inaccurate personal information	If we maintain inaccurate personal information about you, you have the right to request that we correct that inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.
The right to limit the use of sensitive personal information	You have the right to request that we limit our use of your sensitive personal information to the use which is necessary to provide the services, and for certain business and commercial purposes described below. We do not use your sensitive personal information for purposes other than specified below, and we do not sell or share your sensitive personal information.
The right to non-discrimination and non-retaliation	You have the right not to receive discriminatory treatment, including an employee’s, applicant’s, or independent contractor’s right not to be retaliated against for opting out or exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.

Personal Information We Collect

References to “Personal information” as used in this Notice do not include aggregate or deidentified information or publicly available information from government records. Where we use the information we collect to generate deidentified data, we will maintain and use that data in deidentified form and not attempt to reidentify the information, except solely for the purpose of determining the adequacy of the deidentification process.

The table below summarizes the categories of personal information we have collected within the last twelve (12) months from or about Consumers and the purposes for which we use the information. The categories of sources from which we collect those categories of personal information include:

You directly
Your activity in our Products and Services
Internet service providers
Operating systems and platforms
Informatica personnel
Your activity on our premises
Video and audio communications service providers
Social networks
Data brokers

The term “business purposes” as defined in the CCPA means the use of personal information for the business’s or a service provider’s operational purposes, for example, auditing related to interactions and transactions, detecting security incidents, debugging to identify and repair errors that impair existing intended functionality, certain short-term transient use, maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, undertaking internal research for technological development and demonstration, and undertaking activities to verify or maintain the quality or safety of a service and to improve the services.

Categories of personal information and data elements	Purpose of processing
Identifiers and user information such as real name, alias, postal address, online identifier, Internet Protocol (IP) address, email address, user ID, username, title	Establish and manage our relationship with our customers, potential customers, service providers and other partners Provide and deliver the products and services you request, process transactions, schedule meetings and calls, send technical notes, documentation and statements, send you related information, including confirmations and invoices Send you technical notices, updates, security alerts and support and administrative messages Respond to your inquiries, complaints, comments, questions and requests, and provide customer service Receive your job application, assess your suitability for a position, allow individuals to make job referrals, and keep a record of talented individuals for a limited time for future job vacancies Monitor subscription to our products and services including to ensure that they are only used by licensed users, to review compliance with applicable usage terms, and to maintain security of our products and services Monitor and analyze aggregated trends, usage and activities in connection with the Services Improve the usage and performance of and enhance the engagement and user experience of the Services Personalize and improve the Services, develop and enhance our products and services, identify new features or functionalities, identify customers and user opportunities and provide advertisements, content or features that match user profiles or interests Comply with our legal obligations Protect Informatica’s network and property Manage our employment relationship with you Other business purposes
Characteristics of protected classifications under California or federal law such as age, gender, and disability	Enter an employment relationship with you Offer you employment-related benefits Report statistics to federal and state authorities if required
Commercial information such as records of products or services purchased or considered	Personalize and improve the Services Develop and enhance our products and services, Identify new features or functionalities Identify customers and user opportunities and provide advertisements, content or features that match user profiles or interests; Other business purposes
Sensitive personal information, such as SSN, passport number, precise geolocation, racial or ethnic origin, information concerning health status, contents of mail, email and text messages	Enter an employment relationship with you Offer you employment-related benefits Report statistics to federal and state authorities if required
Internet or other electronic network activity information such as search history and interaction with our websites, applications, or advertisements, usage data relating to the access and use of our cloud products or services.	Monitor and analyze aggregated trends, usage and activities related to the Services. Monitor subscription to our products and services including to ensure that they are only used by licensed users, to review compliance with applicable usage terms, and to maintain security of our products and services Improve the usage and performance of and enhance the engagement and user experience of the Services. Personalize and improve the Services, develop and enhance our products and services, identify new features or functionalities, identify customers and user opportunities and provide advertisements, content or features that match user profiles or interests; Comply with our legal obligations Protect Informatica’s network and property Other business purposes
Geolocation data such as physical location of you or your device	Monitor subscription to our products and services Verify that users are licensed to use the Services Review compliance with applicable usage terms Maintain security of our products and services Other business purposes
Audio, visual, or other similar information such as photos, videos, or webcasts from events, CCTV/video security footage and digital images, identification information	Call recordings used for training, coaching, or quality control For marketing purposes, such as the use of photos and videos for social media purposes (with your permission) Help prevent unauthorized access to our Facilities Secure property and information Protect the health and safety of our personnel and visitors Detect and prevent criminal behavior or misconduct Other business purposes
Professional or employment related information such as current or past employment status and job role, education information, and professional social media profile information	Establish and maintain our business relationship with you Assess your suitability for a position, conduct educational background and reference checks Update, expand and analyze our records, identify new customers, create more tailored advertising about products and services that may be of interest to you For recordkeeping and compliance Other business purposes
Inferences drawn from the personal information collected reflecting your preferences, characteristics, and behavior	To better understand you and to understand our clients generally To design products, services, and programs that may be of interest to our clients To identify prospective clients For internal business purposes, such as quality control, training, and analytics Other business purposes
Marketing preferences such as contact information you would like Informatica to use for marketing purposes, your marketing content preferences and whether you opted out of marketing communications.	Communicate with you about products, services, offers, promotions, rewards, and events offered by Informatica and others, and provide news and information we think will be of interest to you Process and deliver rewards Comply with laws and regulations governing marketing communications Other business purposes
Communication information, such as content of the communication with an Informatica staff member by email, telephone, by completing an online form or participating in an online chat or forum, in the context of a support case, for an inquiry or to register for an event or a webinar.	Address your requests, comments, issues, questions or concerns Improve our interactions with you and better meet your expectations, particularly in the context of support cases Determine the products and services that may be of interest to you and send you communications in accordance with your interests, your location and your industry Communicate with you about your job application Manage our employment relationship with you Other business purposes.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice.

Personal Information We Disclose

We may disclose your personal information to a third party for a business purpose as specified in the section on disclosure of information in the applicable Informatica privacy policy. Specifically, in the past twelve (12) months, we have disclosed each of the collected categories of personal information with categories of third parties as identified above with the following third parties for a business purpose:

Service providers, including information technology, cybersecurity companies, and digital advertising and data analytics providers
Service providers in connection with customer relationship management
Service providers in connection with human resources activities and workforce management
Third parties integrated into our Services
Third parties as required by law
Third parties in connection with a merger, sale, or asset transfer
Other third parties to whom you or your agents authorize us to disclose your personal information in connection with Services we provide to you.

Personal Information We Share and Sell

In the past twelve months, we have “shared” and “sold” (as those terms are defined in the CCPA) identifiers, commercial Information, internet activity information, and geolocation data to third party companies such as advertising services and analytics providers, using advertising technology or cookies for the purposes of delivering advertising and content targeted to your interests and enhancing your online experience. Informatica does not knowingly “sell” any personal information of individuals under the age of 16.

You can opt out of sale and sharing of personal information collected when you visit our services with a recognized universal choice signal enabled (such as the Global Privacy Control). We process these opt-out preference signals in a frictionless manner. Depending on which opt-out preference signal you use, our processing of the signal may be limited to the specific browser or device that you use.

How to Submit a Request for Access or Deletion

If you would like more information, have any questions or concerns, or would like to submit a privacy-related request described above, you may do so by:

Completing this online form;
Emailing Us at [email protected] describing the general nature of your request; or
Calling Us at this toll-free phone number: 888-531-0162

Verification of Request and Authorized Agents

Once you submit a request using one of the methods above, we will verify your personal identity based on the information we receive from you. Typically, we may ask business contacts for full name, email address, physical address or phone number. If you are contacting us from an email address not on file, we may ask for at least one other data point we already hold (such as an Informatica event you attended). Depending on data we have on file or other circumstances, we may ask for more or different information. You can also designate an authorized agent to exercise these rights on your behalf, who may do so through the methods described in How to Submit a Request for Access or Deletion above, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.

We cannot provide you with personal information and may not be able to respond to other requests if we cannot verify your identity or that you have the authority to request the personal information. We will use personal information provided in a request only to verify the requestor’s identity or authority to make the request.

Data Retention

We store this personal information for as long as is necessary for the purposes for which we originally collected it. The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.

Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA.

Notice of Financial Incentive

From time to time, we may offer rewards program(s), raffles, or other promotions during which you may provide personal information in exchange for rewards points, prizes, or other items which may constitute a financial incentive under the CCPA, the amount or nature of which will be specified in the terms and conditions provided for each promotion at the time the personal information is submitted. You may opt into the financial incentive by submitting your personal information. You may opt-out of the financial incentive at any time by: (i) refraining from submitting personal information, (ii) following the method for withdrawing your personal information as described in the promotion terms and conditions, or (iii) submitting a request at [email protected].

Each financial incentive related to submission and use of personal information is based upon our reasonable good faith estimate of the value of such information, which takes into consideration various factors such as anticipated revenue generated, anticipated expenses incurred for the collection, storage, and use of such information, and other relevant factors related to the estimated value of such personal information to our business, as permitted under the CCPA.

Your Rights to Information about Disclosures

Residents of California (under California’s “Shine the Light” law (Civil Code §1798.83)) may request certain details about how their information is disclosed to third parties for direct marketing purposes. If you would like to make such a request, please contact us by one of the methods indicated above.