“Because we have the golden record with Informatica MDM, we know if a customer is in good standing, and we can approve a loan in less than three minutes.”
Goals
- Become a 100% digital bank in 2 years by empowering citizens through secure digital services using their mobile device
- Accelerate covered and suspicious transaction reporting for Anti-Money Laundering Act (AMLA) compliance while improving accuracy
- Improve data quality for know-your-customer (KYC) initiatives to promote financial inclusion, increase sales opportunities, and provide the right services
Solutions & Results
- Use Informatica Master Data Management (MDM) solution to build a single golden customer record and display a trusted view of each customer
- Automate data cleansing and standardization of customer information with Informatica Data Quality
- Integrate core banking systems with automation platforms for faster and cleaner compliance reporting
- Helps increase revenue 12x as a result of digital transformation, providing customer loan approvals in 3 minutes versus 4 to 6 weeks
- Improves data quality for the bank’s Know-Your-Customer initiatives from 35% to 100% in one year, increasing cross-sell and up-sell opportunities while improving security
- Enables 5x faster covered (large) and suspicious transaction reporting for AMLA compliance (5 days vs. 1 day) with much higher data quality
Products & Services
Data Quality and Observability
Ensure consistently high data quality across cloud and on-premises data sources.
Success Stories
Santalucía Seguros
Santalucía Seguros
Wolters Kluwer
Wolters Kluwer
Kelly Services
Kelly Services
